Frequently Asked Questions
Everything you need to know about shopping with Saad Bin Shahzad.
What is the typical delivery timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 working days. International shipping times vary by location but usually range from 7-14 business days.
What is your return and exchange policy?
We offer a 15-day return policy for items in their original condition with tags attached. You can exchange any item for a different size or receive a full refund via your original payment method.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements in inches and centimeters. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
Saad Bin Shahzad accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) in select regions.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in color may occur.
How should I care for my Saad Bin Shahzad garments?
To maintain the quality of our premium fabrics, we recommend following the specific care label instructions inside each garment. Generally, cold hand washing or dry cleaning is advised for our luxury pieces.